Terms & Conditions

As a visitor / user of the pages and services of our website (www.options-cinemas.gr) you must carefully read the terms of use and the conditions of service that will follow before visiting or using our pages and services and in case of any disagreement you must not use them. Otherwise you are deemed to accept them. The following terms of use apply to all content and to what is generally and/or specifically contained in the pages of our Website. Grouper Cinemas S.A. may amend the terms of use and conditions at any time and you should check for any changes at any time. If you continue to use the site, you will be deemed to have accepted the amended terms and conditions. Otherwise, you must refrain from using/visiting our Website.                                                        

Intellectual Property

The entire content of our website, including but not limited to texts, news, graphics, photographs, drawings, designs, illustrations, services provided and generally any kind of files, is subject to intellectual property rights and is governed by national and international provisions on Intellectual Property, with the exception of the expressly recognized rights of third parties. Consequently, the reproduction, republication, copying, storage,  sale, transmission, distribution, publication, execution, downloading, translation, modification of content in any way, in part or in whole, without the express prior written consent of Options Cinemas is expressly prohibited. Exceptionally, it is allowed to individually store and copy parts of the content on a simple personal computer for strictly personal use, without the intention of commercial or other exploitation and always provided that the source of origin is indicated, without this in any way implying the granting of intellectual property rights. Anything else contained in the web pages of our website that constitutes registered trademarks and intellectual property products of third parties is their responsibility and has nothing to do with our website.  

Visitor/user obligations

As a visitor/user of our website, you must comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications and refrain from any illegal and abusive use of the content and services of our website. Any damage caused to our Website or to the Network in general, resulting from the misuse or improper use of the relevant services by you, is your sole responsibility.                                                             

Unauthorized Use of the Website

Illegal and/or unauthorized use of our website, including but not limited to, unauthorized ticket sales, unauthorized linking to the website and the use of any mechanism on the Options Cinemas pages, will be investigated and all the out-of-court and legal remedies available to Grouper Cinemas SA will be pursued.                                                                                                                                                             

Transaction Security

The Options Cinemas website has incorporated the most modern and well-established security policies regarding the execution of financial transactions and the personal data of users and ensures the uninterrupted availability of the services provided. In particular, the technologies governing the information system of the Options Cinemas' website include:

1. The SSL (Secure Sockets Layer) technology for the security of data transfer within the information system. 

2.The use of special security devices and specialized security mechanisms (Firewall) for the protection of the data stored on the Options Cinemas' website. 

3. The use of cutting-edge technologies for the technological integrity and availability of the Options Cinemas' website. 
All transactions carried out through www.options-cinemas.gr are governed by International and European law, which regulates issues related to e-commerce as well as by the Law on Consumer Protection (Law 2251/1994),which regulates issues related to distance selling.                                                                                                                                                                       


Through www.options-cinemas.gr may appear links to other websites. Grouper Cinemas SA has no control over these pages or their content. If you experience or find a problem when accessing other websites from www.options-cinemas.gr, please contact us.                                                                                                                                                                                                                             Payment Methods

The payment for the Products and Services available through the Options Cinemas website is made exclusively by credit and/or debit card of the user. The card is charged when the tickets and/or products are booked and the transaction is completed online. The Options Cinemas website has taken all appropriate measures to ensure the security of credit and/or debit card transactions. In case of failure to charge the credit or debit card, the order is automatically cancelled. Options Cinemas reserves the right to change prices without notice.

 Limitation of Liability

Grouper Cinemas S.A., without any guarantee and therefore without any liability, makes every effort to ensure that the information and the entire content of its website is distinguished by accuracy, clarity, timeliness, completeness and validity. Under no circumstances, is it liable for any damage caused to the user as a result of the use of its website. Grouper Cinemas S.A. does not provide any guarantee, express or implied, regarding the possibility of further use of the information and services provided by its Website. Grouper Cinemas S.A. does not guarantee in any case the uninterrupted and error-free and virus-free provision of services and information from its Website or from any other website or server through which you receive its content.                


The Options Cinemas' e-ticket service was created to serve you quickly and efficiently, so that you can enjoy the film you want. The following terms and conditions are intended to help you understand the process of purchasing tickets from www.options-cinemas.gr, or tickets.options-cinemas.gr, your obligations and your rights against Grouper Cinemas S.A. If you have any questions, please contact us. The Terms of Purchase and Use of Tickets are subject to and included in the Terms of Use of the website. Each ticket you purchase constitutes permission to attend the specific show and is subject to any additional terms and conditions that may be stated therein:                          

The purchase of the ticket entitles the ticket holder to attend the screening indicated on it, if and when they accept and comply with the terms of operation of the venue. The admission of the audience to the performance means the unconditional acceptance of the terms and conditions stated herein.
The purchase of a ticket is valid for one person only and only for the date, performance, time and location for which it has been issued, otherwise the holder will not be allowed entry. A requirement is that the ticket holder must meet the age limit depending on the suitability of the film.
The ticket is valid for one entry only and is only valid if sold by an official point of sale. The exchange, resale and general trading of tickets is prohibited. Tickets purchased with the intention of becoming the subject of a business, commercial, advertising or other activity without the approval of the organisers may be cancelled.
All seats available are numbered and are seated.                                                                       

The ticket must be kept until the end of the screening and must be shown to the venue staff upon request.
Admission to the venue and the screening will take place in accordance with the health protocols in force at the time of the screening.
The admission and consumption on the premises of the cinema of products not originating from the cinema premises and its canteen is prohibited.
Persons under the influence of alcohol or other substances are prohibited from entering the cinema.
Persons carrying glass bottles, metal soda cans, weapons, sharp objects, flammable materials and anything else that could pose a risk to the safety of spectators and staff are prohibited from entering the cinema premises. The company reserves the right to control the entrance for security reasons.
Filming, photography, and recording of part or all of the film by any means (e.g. camera, mobile phone, video camera, etc.) and for any purpose is prohibited.
For the purchase of discount tickets, where applicable, the status of the beneficiary must be proven by showing the relevant document (e.g. student pass, unemployment card, etc.).The company is not responsible for any accidents that may result from the inappropriate behaviour of the viewers, and for any damage or loss of personal belongings of the viewers in the cinema.
Smoking is prohibited in all areas of the cinema.
Cinema staff are on the premises for the purpose of public service and safety, as well as for the smooth running of the screening. The viewers must comply with the instructions of the staff. The staff has the right to remove from the cinema premises any viewer(s) whose behaviour interferes with the smooth running of the screening and/or the right of other viewers to attend the screening. 
The present ticket cannot be cancelled or refunded, and its value cannot be redeemed under any circumstances, e.g. in case of non-attendance of the holder at the screening or in case of remorse. Likewise, any costs for the e-ticketing service are non-refundable. The cinema is also not obliged to replace any stolen or lost tickets.                                                              

In case of non-performance of the screening due to weather conditions or force majeure, the tickets are kept by the client in order to be replaced with tickets of the same value either for the same screening or for another screening and film on another day at the same venue.
In the event of a definitive cancellation of the screening, the tickets will be redeemed, within a certain time, from the places and in the manner announced by the company. The viewer accepts that the company is not liable to compensate them, other than the price of their ticket, for any other expenses incurred by them as a result of the cancellation of the screening. Any costs for the ticketing service (service fees) will not be reimbursed. 
Requests for ticket changes are accepted in writing to info@options-cinemas.gr up to 24 hours before the screening date and time indicated on your tickets. Sending the request does not constitute acceptance of the request by the company, which will examine it and reply to you in writing.

For information about your purchase & your e-ticket you can contact the company by mail at info@options-cinemas.gr